Terms & Conditions
Dorada Luz
Last updated: 15 October 2026
Welcome to Dorada Luz. By accessing our website or placing an order, you agree to these Terms & Conditions.
Please read them carefully before purchasing.
1. About Us
Dorada Luz is an online jewellery and accessories store offering carefully selected products to customers in the United Kingdom.
Website: https://www.doradaluz.com
Legal business name: Dorada Luz Ltda
Business address: Av. Portugal, nº 1148 (corner of Av. Mutirão), Setor Marista, Goiânia - GO, Brazil
Customer service: info.doradaluz@gmail.com
2. Products and Descriptions
We aim to provide accurate descriptions, photographs, prices and specifications for all products.
Product colours and appearance may vary slightly depending on screen settings and lighting.
We reserve the right to update our product catalogue and correct genuine errors.
Nothing in these Terms affects your rights to receive goods that match their description and meet applicable quality standards.
3. Pricing and Payments
Prices are displayed in British Pounds Sterling (GBP).
The total amount payable, including applicable taxes, delivery fees and other disclosed charges, will be shown before you confirm your order.
Payments are processed through the secure payment methods available at checkout.
We do not store complete payment card details on our own systems.
4. Orders and Confirmation
After placing an order, you will receive an order confirmation by email.
We may contact you if an item becomes unavailable or if there is an issue with your order.
If we cannot fulfil an accepted order, we will offer an appropriate refund.
5. Shipping and Delivery
Delivery times and charges are explained in our Shipping Policy.
Some products may be dispatched by international fulfilment partners.
We remain responsible for fulfilling our obligations to customers under applicable consumer law.
6. Returns, Cancellations and Refunds
Dorada Luz offers a 30-day returns policy, subject to the conditions explained in our Returns & Refunds Policy.
Eligible UK consumers also have statutory cancellation rights, generally allowing them to cancel an online purchase within 14 days after delivery.
Nothing in these Terms limits your statutory rights.
7. Product Care
We recommend following the care instructions supplied with each product.
Jewellery should be protected from unnecessary exposure to moisture, chemicals and harsh cleaning products, unless the product specifications indicate otherwise.
Normal wear and tear is not automatically considered a manufacturing defect.
8. Intellectual Property
The Dorada Luz name, branding, website content, original images and designs are protected by applicable intellectual property laws.
Unauthorised reproduction or commercial use of protected material is prohibited.
9. Website Availability
We aim to keep our website accessible and accurate.
However, occasional technical interruptions, maintenance or errors may occur.
We will take reasonable steps to resolve issues affecting customers.
10. Liability and Consumer Rights
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.
Your statutory consumer rights remain fully protected.
11. Privacy and Personal Information
We process personal information in accordance with our Privacy Policy and applicable data protection legislation.
12. Governing Law
These Terms are subject to applicable law.
Where mandatory consumer protection rules apply in the United Kingdom, those protections will not be restricted by these Terms.
13. Changes to These Terms
We may update these Terms from time to time.
The version applicable to an order will generally be the version in effect when that order was placed, unless otherwise required by law.
14. Contact Information
Dorada Luz Ltda
Business address: Av. Portugal, nº 1148 (corner of Av. Mutirão), Setor Marista, Goiânia - GO, Brazil
Email: info.doradaluz@gmail.com
Website: https://www.doradaluz.com